Our Three Step Process

3D Design & Prototyping

Each lamp design starts as just a vision. From there each design goes through countless versions each getting more and more refined than the last. Prototypes are 3D Printed and tested to ensure that the final design fits the vision and functionality standards for ILLUSTRA.

Production

Each lamp is individually printed to your order. Once the recycled PLA printed parts are complete I start the post processing on each lamp. For our Tile Collection we must cut, measure, glue, grout, and polish all of the recycled glass tile for each lamp. Each lamp must then have the electronics installed.

Quality Control & Shipping

Once your order is completed each lamp is given a unique serial number that is embossed onto the bottom of the lamp. This serial number is only given to lamps that have been individually tested. If a faulty product is ever to be found please contact us with your issue and the serial number of your lamp.

Frequently Asked Questions

General Questions

What material are the 3D printed parts made from?

We use eco-conscious PLA (polylactic acid), a bioplastic derived from renewable resources like cornstarch. It’s lightweight, strong, and safe for indoor lighting applications.

What is your Tile Collection made from?

Each tile lamp is made by hand using individually selected reused glass or ceramic tiles, carefully grouted to a 3D-printed PLA base. We use only UL-certified electrical components for safety and quality.

How do I clean the Lamp?

Use a dry or lightly damp microfiber cloth. Avoid chemical cleaners, abrasive cloths, or soaking any part of the lamp. Make sure the lamp is off and disconnected from power before cleaning.

How quickly will you restock each collection?

Each limited lamp collection is of a limited quantity once a collection has finished it is possible that it does not return. However, we will always listen. If you missed one of our collections and would like to see it again please reach out to us directly.

Do you accept custom commissions or collaborations?

We are always open to new creative ideas! Contact us if you would like to discuss a custom lamp or special project

Safety and Usage

Do the lamps get hot?

Not with proper use. When used with a 10W or lower LED bulb, the lamp stays cool to the touch. We do not recommend using incandescent or halogen bulbs.

Q: Are the lamps durable?

Yes. While PLA is not meant for high-impact use, our lamps are designed to be structurally sound and long-lasting when used indoors with LED bulbs. If you do have a problem with your lamp, feel free to reach out to us.

What kind of bulb should I use?

Use a standard LED bulb with an E26 base (U.S. size), 10 watts or less. Do not use incandescent or halogen bulbs.

Are your lamps UL-certified?

We use UL-listed components for all wiring, plugs, and switches. While the complete lamp is not UL-certified as a whole unit, we build each one with safety and quality in mind.

Are your lamps safe to leave on overnight?

Short answer is yes, when used with an appropriate LED bulb and in a safe location. Your lamp is designed to run cool. That being said, always follow safe lighting practices and avoid leaving any electrical product unattended for extended periods.

Shipping and Warrenty

Do you ship internationally?

At the moment, we ship only within the U.S. We are exploring international shipping — stay tuned!

How long does it take to receive my order?

All lamps are made to order. Please check the lead time on each lamp's product page. Once the lamps are shipped the tracking number will be sent to you via email.

What if my lamp arrives damaged?

Please contact us within 7 days of delivery with photos of the damage. We'll work with you to replace or refund the item as needed.

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